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Performance Management Toolkit

Guide People that Deliver pour le management de la performance en SCM
May 30, 2026 by
Performance Management Toolkit
Babacar LO

Performance Management PtD HR SCM Leadership

Performance management focuses on the effective management of people to achieve organizational goals and better serve customers. It assists in creating a work environment where people are enabled to perform to the best of their abilities.

It is an ongoing process through which managers and employees gain a shared understanding of work expectations and goals, exchange performance feedback, identify learning and development opportunities, and evaluate performance results.

The Performance Management Toolkit guidelines aim to:

  • Embed effective people management practices
  • Promote an understanding of the importance of performance management
  • Share key principles and practical tools to encourage best practice
  • Strengthen performance management within supply chains in country

The guidelines reflect and complement the aims of People that Deliver, which emphasizes the importance of human resources as a key driver of improved performance within supply chains — through activities that identify and enhance people performance including retention, supervision, mentoring and coaching.


Auteur(s) : Cor Schutte (curation)

Publication d'origine : 3 novembre 2017

Source : Africa Resource Centre

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People that Deliver's HR4SCM Theory of Change
4 leviers (Staffing, Skills, Working Conditions, Motivation) pour une SCM efficace